Contact information

If you have any concerns about the product, please immediately provide actual photos of the product to our customer service email: hello@cocoonbra.com. Additionally, please include your phone number, order number, and member account. Once we receive your email, we will promptly have the relevant department verify the issue and assist you.

※ If you encounter a defective product, please be sure to contact us first and do not return the product before that. ※